We ask that you wear clothes that are comfortable for moving around in. Dress for the weather too – if it is raining make sure you wear waterproof clothes. No open toed shoes.
We don’t allow any of our custumers to take part in any of our activities until they have listened to a full safety briefing on how to use the equipment and how the session will be run. As long as you listen to the instructor(s) at all times then our activities are safe. All of our activities have a full risk assessment and this can be available at your request.
Probably not! We will run activities as long as it is safe to do so. This means that sometimes we just need to wrap up well and think warm thoughts! If the weather is so extreme (v.high winds/lightening) that we do need to cancel/postpone we will contact you at the earliest opportunity. We always aim to get you booked back in within the shortest time frame possible.
Absolutely! And if you have a family dog you can bring them along to watch too! We just ask that they (the dog, not the spectator) stay on a lead so that they are safe at all times.
All of our activities are fairly low intensity so as long as you feel able to we see no reasons why you can’t join in. It is advisable to check in with your doctor or midwife though, especially if you are in the third trimester.
No – Our insurance only covers us for our own equipment.
Our schedule works by our clients pre-booking. This ensures we have enough equipment and instructors to run the sessions and ensure everyone has a good time. It is best to book in in advance to avoid disappointment.
Unfortunately our system isn’t as clever as we would like it to be and when redeeming more than one voucher you have to input both as a separate booking. If this sounds too confusing or it still doesn’t work please give us a ring and we will be more than happy to help to sort it from our end.
Our system only accepts numbers and letters. If you take out the ‘-‘ symbol in the middle of the code it should go through without a problem. Like always though, do not hesitate to give us a call if you need any assistance.